Business Law

Legal Services

We help you unpack what is core and non-core to your legal department, bring enabling technology, streamlined processes.

Legal Processing Partner

CapabilityLegal partners

As a trusted legal processing partner, CapabilityLegal partners with international clients with an interest in outsourcing into South Africa.

Legal Expertise

Customer Experience

It is not about purely replacing processes. It’s about creating spectacular customer experiences through our legal expertise.

Our Commitment to Excellence


CapabilityLegal, a subsidiary of Capability BPO – a leading full services contact centre has teamed up with a successful legal firm to offer Legal Process Outsourcing solutions to local and international clients. This collaboration leverages legal expertise, innovation and insights, together with the business process outsourcing efficiencies of one of South Africa’s leading BPO’s, Capability BPO.

The combined strengths and insights of these two formidable companies gives rise to CapabilityLegal. CapabilityLegal has rebottled the idea of lawyers being the go-to problem-solvers for business, backed by a full bouquet of commercial legal services, the ethos of quick problem solving, and re-engineering disputes to avoid problems being repeated. CapabilityLegal challenges business and traditional legal service providers, to the new world.

Legal directed and managed forensic advice and investigations

We offer clients specialised outsourced legal services powered by quality legal expertise, in an efficient and cost-effective manner. We match our client's needs, dissolve into their operations providing seamless outsourced legal work.

CapabilityLegal ’s niche is to create engagement platforms for our clients, which are underpinned by a combination of unique technological solutions and the cream of contact centre service advancements; hosting business and client interactions, business and staff engagements and the problems and solutions which these require.

Alternative Legal Services Solutions

Our alternative legal services solutions are transforming the way business conduct their legal processes. Our cost-effective and efficient solutions are scalable and flexoble; powered by legal experts who stay abreast of commercial, regulatory, common law and labour law environment.

As change-makers, we tailor our legal solutions around the legal needs of ourr clients. Clients outsource their legal requirements such as contract and document management, claims processing, Litigation, Consulting and Back Office Support, etc, knwoing we have a tral-time focus on supporting them in meeting their legal obligations to their leitns. Our lawyers and legal deportment act as legal embassadors as an extension to our client's operations, with not only seamless transactions, but on-time delivery at competitive prices.

Professional Maintenance Support

Operating platforms for our clients enabling the professional maintenance of procurement systems, maintenance of contract environments, legislative compliance and dispute resolution.

Unique Audit Of Core and Non-core Functions

A unique audit of core and non-core functions to identify where spending is focused, where spending can be reduced through reduction of staff and brick and mortar offices.

Reallocating All Non-core Functions

Reallocating all non-core functions and refocusing our clients on what they are really in business to achieve; building and focusing on your brand and business and its core functions.

Help fight the spread of Covid-19

What is COVID-19?

On 31 December 2019, the World Health Organization (WHO) reported a cluster of pneumonia cases in Wuhan City, China. ‘Severe Acute Respiratory Syndrome Coronavirus 2’ (SARS-CoV-2) was confirmed as the causative agent of what we now know as ‘Coronavirus Disease 2019’ (COVID-19). Since then, the virus has spread to more than 100 countries, including South Africa.

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Get In-Touch

Let’s have a conversation. Contact us. Together we will create an innovative Alternative Legal Service
tailored to your business and strategic goals.

Our Address

303 Dr Pixley Kaseme St, Durban
Central, Durban

Our Email

Our Phone Numbers

+27 31 003 5842

Email Us

Send us an email, and we will get back to you.